Tell Us What You Think!

Please Answer the Following Question…

How likely is it that you would recommend us to friends or family?

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0 – Very Unlikely

10 – Very Likely

What is the most important reason for the score you gave?

We take your feedback very seriously and appreciate you answering this question.

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    • Noel LasureNoel Lasure

      The vets have always been helpful, professional, and kind... however, the staff is very hit or miss. Following a wonderfully handled bad experience where they diagnosed our dog and very humanely ended her suffering we have been in contact all week about boarding our other dog next week. Paw Prints requires a bordetella vaccine be within the last 6 months to be valid. We were told that because our dog has been seen here before that we wouldn’t need an appointment or dr visit just to receive a vaccine. Well, we brought the dog and made a visit... only to find out that we had been misinformed.

      No attempt to make right what they screwed up... it’s better to have me leave upset and go where I should have gone for vaccines anyway - the Greenville Humane Society. They are cheaper, and things like this don’t happen.

      So, I highly recommend the vets at paw prints... just be prepared to get questions concerning their processes and services answered incorrectly and them not do anything to correct their mistakes.

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    • Jennifer EvansJennifer Evans

      Dr Charlie and his staff treated my dog as if it were their own. Highly impressed!

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    • Brittany HillBrittany Hill

      My dog of 9 years was having very serious problems. I called my usual vet and they could not "fit him in". I called Paw prints around 745 last Wednesday morning, told them what was going on and the receptionist asked that I be there at 830. I took my baby in and it turned out that he was having major complications and the best option for him was not him coming home with me. Dr. Cousins and the nurse that seen my baby were absolutely wonderful. They hugged me, held my hand, even almost cried with me. Even the staff at the desk were so very sweet and gave me their condolences. Although my first visit here wasn't under best circumstances, I am so very thankful that this is where I took my baby. They have since then sent a card thanking me for allowing them to care for my baby and another card with the sweetest message and told me I made the right decision. I will be eternally grateful for their love compassion and care they showed for my baby. Highly thinking about switching and making this my new vets office!

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    • Melanie Silvus TerryMelanie Silvus Terry

      The best vets in the upstate!! Dr. Crittendon & I have been pet friendly since 1988.

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    • Stephanie WaltersStephanie Walters

      My dog Pipn got very sick very fast yesterday. Thanks so much for helping him feel better and for taking us so quickly without an appointment! It's great to know he's in such caring hands!

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    • Crystal GuthrieCrystal Guthrie

      So thankful for this place. I had an emergency with my puppy and they welcomed me there although it was time to close and they took care of my Oscar. I can tell they are caring when it comes to animals and I appreciate them so much. I highly recommend.

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    • Stephen SmithStephen Smith

      I found the staff to be very friendly and helpful with questions I had when I took my dog and cat there to get up to date on vaccines. The prices are also fair for the services my pets needed. Saturdays are chaotic, and they seem focused on doing the best they can to see everyone possible.

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