Reviews

We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!

Trish LocklairTrish Locklair

Dr Cousins has always treated our fur babies like they are #1. He takes time with us answering all questions we have.
staff is very professional and helpful

Rhonda GarciaRhonda Garcia

They are the best. They took good care of my pom after being hit by a car. The staff and dr were so good at calming me down and letting me know that my baby was going to be ok.

Hali StephensHali Stephens

Had our youngest Yorkie in for pain that he was having in one of his knees yesterday. Dr. Elledge did a whiz bang job of examining him from head to toe and everything in between. It was determined that he has luxating knees...the left kneecap is worse than the right one. An anti-inflammatory is helping! LOVE that Dr. Elledge did not make me feel like we were being rushed in any way (and they were really really busy yesterday). "Erin", who assisted her, is just the best at what she does, and is right where she needs to be. THANKS for getting us in on such short notice "ladies at the front desk"...YOU ROCK! As always, our experience at Paw Prints Animal Hospital was positive in every way...

Stephanie LutherStephanie Luther

They were so wonderful with my dog Max. We were new patients and they helped us quickly and were very honest and caring. I would definitely recommend to other pet parents.

Gail CraigGail Craig

I do recommend the vets there. Some of the staff I was not really happy with when they would not muzzle my dog to clip his nails. Then he had to have a couple of lumps removed and the C collar is so big on him. After I paid almost 600.00 which 20.00 of that was for the C collar they told me I could go to pets mart and get one that would fit him for 19.99....Really you couldn't have someone to run up to pets mart and get one. That upset me. So now I have to hold his food bowl up to him to get him to eat because the C collar is so big he can't get to his bowl.

Kara ClaytonKara Clayton

I love this hospital. The entire staff is great, I've been coming here since before they moved to their second location. Great job for always making my rescue & personal babies happy & healthy.

Noel LasureNoel Lasure

The vets have always been helpful, professional, and kind... however, the staff is very hit or miss. Following a wonderfully handled bad experience where they diagnosed our dog and very humanely ended her suffering we have been in contact all week about boarding our other dog next week. Paw Prints requires a bordetella vaccine be within the last 6 months to be valid. We were told that because our dog has been seen here before that we wouldn’t need an appointment or dr visit just to receive a vaccine. Well, we brought the dog and made a visit... only to find out that we had been misinformed.

No attempt to make right what they screwed up... it’s better to have me leave upset and go where I should have gone for vaccines anyway - the Greenville Humane Society. They are cheaper, and things like this don’t happen.

So, I highly recommend the vets at paw prints... just be prepared to get questions concerning their processes and services answered incorrectly and them not do anything to correct their mistakes.

Rosie VanDorn MeindlRosie VanDorn Meindl

Paw Prints is amazing. I know they truly care about my fur babies. Before coming to Paw Prints, my husband and I took our animals to another vet who would make you feel like you were a terrible person for your pet to be sick or in pain. The final straw was when my youngest cat became very ill and required hospitalization and a blood transfusion. During one of his followups, the vet didn't even come in the room to see if I had questions or concerns. Rather, the tech had to keep running back and forth to get the answers for my questions. This has never happened at Paw Prints. They have reassured me that there are some things that some animals are predisposed to and have offered some suggestions to help with any issues. When blood work had to be done on my older cat, the doctor personally called with the results. Paw Prints is a great place to take your fur babies.

Missy CareyMissy Carey

love this place. the staff and the vet are awesome

Robin DurhamRobin Durham

I was so impressed with the staff yesterday! I never wanted to say goodbye to my sweet Paris,but unfortunately I had to yesterday! The staff was so accommodating and let me be with Paris, my normal vets office would not allow me inside or to be with Paris. Dr.Cousins was gentle with my baby girl. Thank you all so much!

Court HeathCourt Heath

I had THE BEST experience! THEY CARE! Doberman Pinschers are a real different breed with some quirky issues occasionally. My experience started with reception with Ms. Molly who was very kind. The Vet Tech Diana was EXTREMELY seasoned with deep observational AND probing questions providing an AMAZING triage. Dr. Melissa Elledge actually cared about my dog and SPENT TIME with my sweet Zeb. PRICING WAS AMAZING! It was MUCH lower than an upset tummy visit from a chain vet office. MY DOBIE IS “THAT ONE” dog you get in a lifetime! HE WAS BLESSED WITH THE BEST AND PAW PRINTS DESERVES AND EARNS MY DEEPEST GRATITUDE!

Wesley J Siau LmtWesley J Siau Lmt

I like this place. Dr. Bear is great. We will continue to go there.

Jennifer EvansJennifer Evans

Dr Charlie and his staff treated my dog as if it were their own. Highly impressed!

Brittany HillBrittany Hill

My dog of 9 years was having very serious problems. I called my usual vet and they could not "fit him in". I called Paw prints around 745 last Wednesday morning, told them what was going on and the receptionist asked that I be there at 830. I took my baby in and it turned out that he was having major complications and the best option for him was not him coming home with me. Dr. Cousins and the nurse that seen my baby were absolutely wonderful. They hugged me, held my hand, even almost cried with me. Even the staff at the desk were so very sweet and gave me their condolences. Although my first visit here wasn't under best circumstances, I am so very thankful that this is where I took my baby. They have since then sent a card thanking me for allowing them to care for my baby and another card with the sweetest message and told me I made the right decision. I will be eternally grateful for their love compassion and care they showed for my baby. Highly thinking about switching and making this my new vets office!

Robin Bailey HinsonRobin Bailey Hinson

caring, concerned, and options. gentle with my pet, thanks.

Jackie LemondeJackie Lemonde

The most caring people in the world. They love our little dachshunds and have helped us make the hard decision when we had too. Given us so many more years with our dogs than we ever thought we would have. Love the whole office!

Angie McCrary FoxxAngie McCrary Foxx

We love Paw Prints! From the receptionist, vet techs and all the Vets...they are all so caring!! We appreciate all they have done for us over the years with our pets with the most recent being our outdoor cat, Houdini!! He went missing for 2 weeks back in April and came home with a terrible bite/infection to his back foot. Their quick response and dedication at the end of the day saved his foot. He is on his way to recovery and we are blessed for their knowledge and care for all animals!! THANK YOU ALL FOR ALL YOU DO!!!

Cayce Sims McManisCayce Sims McManis

We just moved here from Tennessee and I was very anxious about finding a new vet for our cat. When he suddenly got sick, we had to act fast. I am so glad that we came to Paw Prints! Dr. Cousins was so patient and understanding. We feel a great sense of relief knowing that our fur baby will be well taken care of.

Mia JohnsonMia Johnson

We had to make a hard decision to put our husky named Blue down....she was having more bad days than good. We decided to take her to Paw Prints, because family of ours referred us to go to them. It was a rough moment for my husband and me. Everyone seemed very kind and were very gentle with Blue....which I was so happy, because she was yelping in pain when her last vet would try to make her stand up and was yelping in pain when they took her in the back where I couldn't see her. Paw prints let us stay by her side the whole time though. They even sent us a sweet card... which really made me want to write a review even more. We want them to know we appreciate the card and them. It's been a hard week without our sweet Blue, but that card made our day today. Thank you Paw Prints....I will always recommend anyone to go here!

Monica CabreraMonica Cabrera

After spending a lot of money to take my dog into the ICU over a weekend for what was originally diagnosed as pneumonia, I was not able to afford the extra $2k that it would've cost for her to see a specialist to run the diagnostics after she was not recovering with treatment. With a broken heart and with very little hope I took her to Paw Prints Animal Hospital in Easley to see if they could do anything. She was seen by Dr. Cousins and he was very candid in the risk we would be taking by giving her prednisone since we had no idea what was causing her lungs to fill with fluid (because pneumonia did not seem to be the correct diagnosis that the hospital gave). I stayed home with her to monitor how she did just in case she made a turn for the worse. After coming back that same afternoon to administer her antibiotic shot I had let Dr. Cousins know that I had to return to work the next day, but I was afraid to leave her home alone. Without hesitation, he just told me to bring her in the following morning and he would be sure she stayed in a quiet spot until I could come get her in the evening. I can not say enough good things about Paw Prints and their staff, especially Dr Cousins. He took care of Kira as if she were his own pet. I am forever thankful for him and for saving Kira's life. Although, she has many more weeks of treatment, I am a lot more confident that she will continue to recover.

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    • Lori Jo DePalmaLori Jo DePalma

      Love Dr Crittendon & Dr Cousins. I wouldn't trust my cat � Buster with anyone else. Office staff is friendly and building is always clean from outside in!

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    • Cayce Sims McManisCayce Sims McManis

      We just moved here from Tennessee and I was very anxious about finding a new vet for our cat. When he suddenly got sick, we had to act fast. I am so glad that we came to Paw Prints! Dr. Cousins was so patient and understanding. We feel a great sense of relief knowing that our fur baby will be well taken care of.

      Read More
    • Reanna J.Reanna J.

      I cannot emphasize enough how excellent this veterinary clinic is! I bring both of my dogs here and have for years, and the staff and doctors are incredibly... Read More

    • Lisa B.Lisa B.

      The doctors and staff are amazing! They truly care about their patients and their owners. I've been using them for more than 15 years. Eventhough I've... Read More

    • Barbara Ferguson BrackenBarbara Ferguson Bracken

      They treat all of my animals as if they were their own. Great compassion and concern while always striving to give the very best care possible. Love them!

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    • Mark ElledgeMark Elledge

      They employ the best Veterinarian in the upstate!!

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    • Amanda Turner ChristieAmanda Turner Christie

      They take great care of my Penny and even follow up the next day to check on her!

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